NZPPA TRAINING COURSE TERMS & CONDITIONS AND CANCELLATION POLICY
By completing and submitting a course application form (online, emailed request or in any other form that was used to make a training booking), you are agreeing to pay the invoice issued to you. Payment must be made by the due date on the invoice even in the event the course is later cancelled. Failure to make payment may result in debt collection action being taken against the person or business named as requesting the training booking. My making the training booking any additional costs incurred by way of debt collection being undertaking will be added to the invoiced amount of any training booked. CANCELLATIONS NZPPA training offerings including (public, onsite, eLearning, webinars, less events and conference bookings):
NO SHOWS
TRANSFERS
SUBSTITUTIONS
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The following terms and conditions apply to enrolments on any NZPPA course:
By selecting the NZPPA terms of service box you agree to pay the course fee selected if a cancellation has not been made within the following timeframes:
Cancellation and Transfer Fees | ||
From Course Start | Refund | Transfer to another date |
More than 15 days | 100% | 100% |
Less than 15 days | 50% | 50% |
10 days or less | Nil | Nil |
Starts any part of an eLearning course |
Nil | At the discretion of NZPPA. |
*Cancellations will only be accepted in writing.
If course fees are not paid and no cancellation has been made you understand that debt collection action may be taken against you or the company you represent. Collection fees will be on top of any amount owed in regard to course fees to NZPPA.
NZPPA has the right to charge an additional rate of 2% per day based on the total course cost for every day the course fee remains unpaid from the date of the course or when the course fee was payable.
If invoices have not been paid you give permission under the Privacy Act 1993 to NZPPA to talk to anyone in relation to the debt (including your employer, department or agency).