Q: Employee commenced employment with M as tax code
Letter from IRD 07.08.22 advising to change to tax code ST
Employee then gave an IR330 for tax code change to M
Letter from IRD 11.09.22 to change back to ST
Employee gave another IR330 for Tax code M
New letter from IRD 16.10.22 to change to ST again
Employee not happy and another IR330 for tax code M
Employee has advised us she is no longer receiving the single parent benefit and that this is now her sole income, she has been in touch with IRD. Both parties are changing the tax code and we are now at odds as to which one that we must act on.

A: You are doing everything right in that you act of the latest instruction from either the employee or IRD.  The key is to ensure to keep all the requests to show that you acted when advise by either party.

Up to the employee and IRD to sort out the mess payroll is stuck in the middle.